VTB Group Today
MISSION
We help people to make their plans a reality by creating the best financial solutions.
We are a team of professionals, working for the benefit of our customers and the country as a whole.
IDENTITY
VTB Group is the leading Russian financial institution with a strong presence in key international markets.
VISION
A universal financial group that is developing both dynamically and sustainably, one that is focused on being the first-choice financial partner for its customers, and which provides the most convenient and cutting edge solutions to their needs.
WE VALUE
OUR CUSTOMERS
We put our customer needs first.
We trust our customers and strive to earn their trust.
We listen to our customers and act upon their feedback.
WE WORK
AS A TEAM
We respect and trust each other.
We support each other and help our colleagues grow.
We achieve common goals.
WE ARE RESPONSIBLE
FOR OUR RESULTS
We are result-, not process-oriented. Each of us is responsible for our contribution to the common goals.
We openly discuss our successes and failures.
WE ARE
PROACTIVE
We are not indifferent to what we are doing.
We contribute proactively when dealing with shared tasks.
We go beyond our formal duties.
WE CONTINUOUSLY IMPROVE
OUR PERFORMANCE
We are open to change.
We start change with ourselves.
We have no fear to experiment.
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